We do have some paid support options if you need extra help. SuperSync is sold "as is" and "try before you buy" with a 30-day refund policy. Virtual machines that were in operation would not be automatically restarted after users restarted the NAS.To keep the cost of SuperSync low, we are unable to provide free technical support for this product. Users could not replace disks one by one for a legacy volume after updating QTS to 4.4.1. Qfiling could not decrypt files encrypted in File Station with passwords containing multibyte characters, or vice versa. The Marvell Qlogic QLE2562-CK Fibre Channel host bus adapter could not successfully connect to the NAS. The "create folder" and "upload" icons would disappear from the toolbar in File Station when users browsed subfolders. Dashboard would not display the fan information of the QM2-2S expansion card after users updated QTS to 4.4.1. Storage & Snapshots would change the volume names on the TR-004 expansion enclosure after users updated QTS to 4.4.1. The system fan speeds on the TVS-682 would increase abnormally after users updated QTS from 4.3.6 to 4.4.1. Users could not wake the NAS using Wake-on-LAN in Qfinder Pro after updating QTS to 4. To enhance system security, "IP Access Protection" is enabled by default for the SSH, Telnet, and HTTP(S) protocols. Added support for Marvell QLogic Fibre Channel host bus adapters for the following NAS models: TS-832X, TS-432XU, TS-432XU-RP, TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP, and TS-1635AX. Changed the password requirements to enhance system security. Added support for restoring QDFF files and folders with HBS 3 in File Station. File Station now supports converting Apple iWork file formats to Microsoft Office file formats using CloudConvert. * Configure content sources for Qsirch advanced photo indexing * Monitor the status of all multimedia applications and services * Browse content in various multimedia applications in Content Management after adding folders as content sources Multimedia Console also provides the following features: Replaced Multimedia Management with Multimedia Console, which integrates media indexing, transcoding, thumbnail generation, and content management, allowing users to manage multimedia applications and services more efficiently. Once you update QTS to 4.4.1 (or later) on the TS-1635AX, you will not be able to downgrade QTS to versions earlier than 4.4.1. QNAP will soon add support for these applications in upcoming releases. Due to compatibility issues, the following applications have been removed from the App Center in QTS 4.4.1: Elephant drive, FileFlex, IDrive, MantisBT, SugarCRM, SuperSync iTunes Media Manager, Xeams, Xopero, and XoperoBackup. To transfer your data from PostgreSQL 9.3.13.3 to 11.4.1, you must manually export and then import the data. If you use phpPgAdmin to manage your data, ensure that you have exported the data before updating QTS. Due to PHP 7 updates in QTS 4.4.1, PostgreSQL 9.3.13.3 can no longer work with phpPgAdmin. Removed the following applications from App Center due to PHP 7 updates in QTS 4.4.1: "phpEasyProject", "Dolphin", "CMS Made Simple", "Vtiger CRM", "iStat", and "PostgreSQL 9.3.13.3". For more information on the kernel versions for NAS models that QTS 4.4.1 supports, see To continue using these apps, go to the App Center and update them to the latest version. We have fixed the vulnerabilities in the following apps to ensure your data security: Surveillance Station, QVPN Service, Qfiling, Qsync Central, QcalAgent, and IFTTT Agent. For the status of QTS updates and maintenance for your NAS model, visit
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